Join Our Team as a Routing Specialist – Help Shape the Future of Transportation!
We’re looking for a reliable and detail-oriented Routing Specialist to join our team. In this role, you’ll serve as the vital link between drivers, clients, and the operations team, ensuring efficient scheduling and the seamless execution of transportation services. If you’re a strong communicator with excellent multitasking skills and a passion for logistics, we’d love to hear from you!
What We Offer Our Routing Specialists:
- Health, Dental, Vision & Life Insurance
- Paid Time Off
- Holiday Pay
- 401(k) with 3% Company Match
Key Responsibilities of a Routing Specialist:
- Coordinate and schedule transportation services to ensure on-time and efficient deliveries.
- Serve as the central point of communication between drivers, clients, and the operations team.
- Monitor and track trip statuses, making real-time adjustments when necessary.
- Provide clients with updates on delivery times, delays, and other important details.
- Resolve scheduling conflicts and dispatch vehicles to meet client needs efficiently.
- Maintain accurate records of driver schedules, routes, and transportation activities.
- Assist drivers with route planning and provide logistical support to improve efficiency.
- Address customer inquiries and resolve concerns, ensuring a high level of satisfaction.
- Collaborate with the operations team to optimize routes and improve overall performance.
Qualifications of a Routing Specialist:
- Proven experience in dispatch, logistics coordination, or routing operations.
- Strong communication and organizational skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Experience with transportation management systems is a plus.
- Excellent problem-solving skills and attention to detail.
- Positive attitude with a strong customer service orientation.
Become part of a dynamic team committed to driving innovation in the transportation industry! Apply today and take the next step in your career with us.