This position will maximize revenue, market share and profits for a portfolio of Hiton and Marriott franchise hotels through strategic coordination of revenue management processes and procedures. This role reports to the Corporate Director of Revenue Strategy, part of the Commercial Strategy team responsible for the development, implementation, evaluation and communication of all transient, group and contract pricing, inventory and distribution strategies for an assigned portion of Hospitality America's growing portfolio of hotels.

This critical leader must embody our values, possess a strong drive accompanied by self- discipline, welcome feedback and drive business success through continuous innovation. We aim to deliver the best possible results to our owners and experience to our guests and team members. We are looking for you, as the revenue leader, to have a similar mindset and forge a path to success.

ABOUT US:

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

PASSIONATE – Passionate with the spirit to serve.

EXCELLENCE – Committed to excellence that inspires results.

ADAPTABLE – Adjust, adapt, and overcome.

COMMUNITY – Creators of a collaborative community invested in growth.

HUMBLE – Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. If you want to elevate your hospitality career and work in a team spirited, collaborative environment, apply with us today.

WHAT YOU’LL DO:

Revenue Strategy Development and Execution

· Sales Strategy Leadership: Lead weekly sales strategy meetings utilizing brand revenue systems and tools (e.g., One Yield, MRDW, Market Vision, OnQ R&I). Ensure alignment with hotel revenue goals and strategies.

· Segment Revenue Management: Drive topline revenue success by managing revenue by segment, implementing key initiatives for transient, group, and contract business.

· Daily Pickup and Demand Review: Conduct daily system reviews of pickup trends, turndowns, market pricing, inventory strategies, and demand pattern changes to adjust tactics proactively.

· Group Analysis: Execute displacement/replacement analysis for group bookings outside general parameters and provide actionable recommendations.

Market Intelligence and Analytics

· Market Trends and Local Economy: Maintain a strong understanding of local and national economic trends affecting travel patterns. For airport properties, assess passenger traffic monthly to identify demand shifts.

· Performance Reporting and Forecasting: Provide detailed forecast analyses, system demand critiques, and monthly evaluations of GDS performance through tools like Agency360+.

· Ecommerce and Channel Optimization: Ensure hotels are aligned with their e-commerce positioning (merchant, retail, opaque, bundled). Collaborate with e-commerce partners on SEO, PPC, and reputation management initiatives.

· Promotions and RFPs: Monitor channel-specific promotions and RFP processes, ensuring alignment with hotel strategies and timely execution.

Collaboration and Communication

· Stakeholder Engagement: Communicate demand changes, strategy adjustments, and market insights to General Managers, Sales Teams, and the VP of Operations.

· Team Relationships: Foster positive relationships with hotel leaders, corporate teams, and brand liaisons, providing guidance and insights for improved performance.

· Annual Marketing Plan Support: Assist in developing and monitoring the annual marketing plan, ensuring alignment with hotel-defined strategies and topline revenue goals.

Operational Excellence

· Package Creation and Community Partnerships: Support effective package creation, integrating local partnerships, value offerings, and seasonal demand generation strategies.

· Reservation and Segment Tracking: Review month-end reservations reports, PMS systems, and CRS data to ensure accuracy and identify opportunities for improvement.

· Event and Demand Calendars: Regularly update demand influencer and special event calendars, ensuring system forecasts and strategies remain relevant.

· Semi-Annual Property Visits: Conduct property visits to assigned hotels to assess, refine, and implement revenue strategies.

Monitoring and Evaluation

· System Performance Review: Analyze weekly and monthly STR reports with hotel revenue teams, critiquing current strategies and sales initiatives.

· Stakeholder Reporting: Provide detailed written reviews and analysis to key stakeholders, ensuring alignment and clarity in revenue management efforts.

· Group Data Accuracy: Ensure Delphi GRC totals are in parity with CRS group data, identifying and addressing variances with Directors of Sales.

COMPETENCIES

Leadership

· Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

· Communication – Conveys information and ideas to others convincingly and engagingly through various methods.

· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing and Execution

· Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

· Driving for Results - Sets ambitious standards of performance; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts toward the accomplishment goals; proactively acts and goes beyond what is required.

· Planning and Organizing - Gathers information and resources required to set a plan of action; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

· Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

· Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Learning and Applying Professional Expertise

· Applied Learning - Seeks and makes the most of learning opportunities to improve performance.

· Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

· Analysis - The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.

· Deductive Analysis - Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation.

· Inferential Analysis - Using trends and analysis to predict or project beyond presented information, making business-related decisions based on available data, forming recommendations based on interpretation of data.

· Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

· Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

· Mathematical Reasoning - Adds, subtracts, multiple, or divides quickly, correctly, and in a way that allows one to solve work-related issues

· Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

· Reading Comprehension – Understands written sentences and paragraphs in work related documents.

· Writing - Communicates effectively in writing as appropriate for the audience's needs.

WHY Hospitality America:

Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.

Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!

Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!

Medical, Dental, and Vision coverage.

Paid holidays and vacation time.

401k Retirement Plan.

EDUCATION AND EXPERIENCE:

• Demonstrates a strong analytical ability, with knowledge of financial analysis, quantitative analysis, statistical tools, and economic concepts.
• Strength in strategic planning, and data storytelling to help communicate key insights and strategies to Senior leadership in a clear, simple, and succinct manner.
• Ability to digest large volumes of complex data/information, translate it into insights and actionable strategies for the discipline - to facilitate executive decision making.
• Ability to work both as a team member and a team leader to achieve results in a collaborative environment.
• Strong organizational and time management skills and proven ability to handle multi-task assignments.
• Strong relationship and project management skills with the ability to independently manage multiple projects (data specifications, deadlines, and project requirements).
• Bachelor's degree in hospitality management, business administration, economics, finance, or a related field required, master’s preferred.
• Certifications such as CRME, HSMAI, CRMP preferred.
• Brand Revenue Management Training and Certifications highly preferred; Marriott: OneYield, MARSHA, High Performance Pricing, MarRFP, MRDW, Product Catalog and EMPOWER. Hilton: GRO, R&I, OnQ (PiM/PEP/SM), Reporting HUB and ResMax.
• Hospitality Industry knowledge and experience required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand for prolonged periods of time.

Must be able to lift up to 50 pounds.

Must be able to navigate various departments of the organization’s physical premises.

TRAVEL/ WORK ARRANGEMENT:

Remote work + Travel 30% or less

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.