Builds and maintains business and personal relationships across the organization to support EDI partnerships with external customers and suppliers, serving as the primary point of contact for all EDI-related matters.
Responsible for overall EDI process to maintains expertise in business processes, business data, industry standards and regulatory requirements.
Awareness of functional, company and corporate business objectives and strategies to align with EDI team.
Manage day-to-day system processing of all EDI transactions, leading team to ensure accurate and timely transmissions.
Maintains expertise and hands-on technical skills for the applications, databases, and toolsets and processes required for EDI area.
Support special ad-hoc EDI projects which can include, but are not limited to, analysis of claims and deductions, implementing additional documents and/or discovery and implementation of EDI enhancements.
Lead prioritization and update process for onboarding of new EDI partnerships with functional business leaders.
Coordinate EDI project team meetings and follows project plans and project reporting requirements.
Participates in the implementation of new systems, processes, and system changes.
Participate in project planning by defining milestones, setting timelines, and leading the EDI team to ensure efficient execution of all tasks.
Participates in the development, enhancement and management of internal IT processes, methods, standards, and tools.
Coordinate the use of external resources to support systems and augment the completion of project work across the group. Manage spend for such external resources.
Collaborate with larger IT team on cross-platform solutions.
Ensure training and documentation needs are addressed.
Maintain compliance of systems within IT General Controls structure.
Develop, lead, and mentor staff.
Conduct timely annual performance reviews.
Other duties as assigned.
Required Skills
Required Experience
Bachelor’s Degree (or lower degree with equivalent hands-on experience).
5+ years of business experience with EDI (Electronic Data Exchange) Standards and translation software preferred. (Preferably with EDI HQ).
Strong understanding of organizational goals and the ability to align EDI processes to support business objectives.
Proficient in reading and interpreting EDI data formats and structures, including X12, EDIFACT, XML, and flat files.
2+ years of leading resources or projects in EDI-based environment.
Hands-on experience coordinating with customers during the setup, testing, and implementation phases of EDI deployments to ensure successful go-lives.
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Exposure to ERP systems (such as JD Edwards or Epicor).
Knowledge of business operations, database structures, transactional data processing and reporting solutions to meet business needs.
Knowledge of basic SQL systems and queries.
Prior experience in retail/CPG space preferred.
Exceptional communication skills, with the ability to clearly convey technical concepts to both technical and non-technical stakeholders.
Ability to excel in a fast-paced environment, adapt to shifting urgencies, manage multiple priorities, and meet deadlines.
Experience working with project management software and trouble ticket reporting systems (Experience with Jira beneficial).
Proven problem-solving skills with the ability to research, analyze, and resolve EDI-related issues in a timely manner.
Qualifications
Bachelors with minimum 6 years of experience or Masters with minimum 2 years of experience
Locations
Glendale, AZ • Franklin, IN • St. Charles, MO • Greensboro, NC • Willingboro, NJ • Arlington, TX