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Passenger Service Agent @ JFK Airport

Council for Airport Opportunity

Passenger Service Agent @ JFK Airport

Jamaica, NY
Full Time
Paid
  • Responsibilities

    Job Description

    Bilingual Passenger Service Agents are in HIGH DEMAND at JFK Airport. JFK urgently needs individuals to fill available Passenger Service Agent positions. If interested click APPLY, attach your resume and our Account Managers will help you begin a rewarding career in aviation. This is a great entry-level opportunity that offers great benefits and career advancement opportunities.

    DATE: TUESDAY, JUNE 14TH, 2022

    TIME: 9:00 AM OR 12:45 PM

    LOCATION: NY CAREER CENTER

    90-04 161ST STREET, 2ND FL, JAMAICA, NY, 11432

    RESPONSIBILITIES:

    • Provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jetway operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

    QUALIFICATIONS:

    • High School Diploma or GED.
    • English proficient, bilingual necessary
    • Basic math & computer skills
    • Able to stand, bend, reach, grasp
    • Occasional lifting up to 70 pound
    • Passionate about customer service and must have relevant work experience
    • Excellent communication skills (written and verbal) (Additional languages desirable)
    • Must be able to type and learn airline-specific computer reservation/ ticketing software

    PLEASE NOTE YOU WILL BE REQUIRED TO PRESENT DOCUMENTATION AT THE TIME OF THE INTERVIEW.

    US CITIZENS: Resume, State ID, Social Security Card, US Birth Certificate or US Passport & Naturalization Certificate

    NON- US CITIZENS: Resume, State ID, Social Security Card, Permanent Resident Card, Work Authorization Card, & Passport

    Company Description

    Council for Airport Opportunity is a service funded by the Port Authority of New York and New Jersey and their airline partners that prepares and connects qualified candidates to airline/airport employment at John F. Kennedy, LaGuardia, and Newark airports. We combine our industry expertise with our deep ties to the community to develop specialized talent acquisition strategies to increase the likelihood of successful employment for our participants. Since 1972 Council for Airport Opportunity has supported thousands of job-seekers to secure employment at the local airports.