COUNTER SALES ASSOCIATE

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Eckart LLC.

We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.

WHY WORK FOR US

Medical, Dental, and Vision insurance after 30 days

401K match after one year of service

Paid time off

Career growth

Paid Holidays

Company paid life policy

We work Monday – Friday, no weekends (except voluntary projects), no Holidays.

All full-time employees receive an employee discount at just 5% over Eckart’s cost.

Good group of people, low stress environment, family-oriented philosophy.

OUR MISSION

“Stock It, Know It, and Stand By It,”

OUR VISION

Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.

DUTIES AND RESPONSIBILITIES

Offering exceptional customer service at our counter and over the phone

Responding to inquiries and processing incoming calls and orders

Processing orders in the system

Sourcing materials for customers when currently not in stock

Consistent training and understanding of current products

Developing and maintaining positive customer relationships

Handling returns as required

Keeping counter and sales area clean

Merchandising and showcasing product

Other duties as required

SKILLS AND COMPETENCIES

Exceptional customer service skills

Ability to develop long-term relationships and generate referrals from your customers

Excellent communication skills

Impeccable organizational skills with high attention to detail

Time management & multitasking skills to serve several customers at the same time

Strong networking skills, outgoing personality

Self-motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum of a high school diploma or equivalent required

Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset

Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Final candidates will be required to undergo and pass a pre-employment drug screen.