Counter Sales Associate

McGill Hose Coupling, Inc.

Counter Sales Associate

Woburn, MA
Full Time
Paid
  • Responsibilities

    Job Summary:

    Here at McGill Hose, we are a leading distributor of hydraulic and industrial hoses. We are looking for an individual to fill the position of counter sales. The position is fast-paced and deals with all types of hoses for various industries. Identifying parts and hoses, asking customer questions, and working with them to solve their need. Picking products and fabricating hose assemblies. Perform other duties when asked.

    Key Responsibilities:

    answering phones, identifying parts and hoses, pulling parts, and dealing directly with customers.

    Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions

    Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry

    Monitor and close open sales orders and purchase orders along with other administrative needs

    Greet all customers and answer phones in a polite and timely fashion

    Handle cash and credit payments and returns per procedures

    Resolve customer issues or concerns as necessary

    Able and willing to perform warehouse duties as assigned

    Perform related duties as assigned

    Ability to perform duties with a sense of urgency, exceeding customer expectations

    Benefits:

    401K

    Profit Sharing

    Strong Team Environment

    Career opportunity

    Work/Life Balance

    Industry Leader in our field

    Requirements:

    Strong mechanical skills.

    Strong computer skills.

    Customer service orientated.

    Good communication skills both written and verbal.

    Must be a team player

    Multi-Tasking

    Desired Qualities:

    Highly motivated, self-starter, and detail oriented.

    Hose and fitting experience a plus

    Education:

    · High School, GED or equivalent work experience