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Counter Sales/Fastener & Tool Sales

Gogel Fastener and Industrial Supply Co.

Counter Sales/Fastener & Tool Sales

Toledo, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Dental insurance

    Employee discounts

    Free food & snacks

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Benefits/Perks

    Competitive Compensation

    Medical, Vision, Dental, 401K, Aflac

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate

    Responsibilities

    Receive customer calls

    Take customer orders over the phone & sales counter

    Help pull customer orders

    Stock and organize show room stock and displays

    Use best practices in customer service techniques to develop rapport and build relationships with customers

    Document all customer interactions

    Attend trainings to maintain up-to-date skills and knowledge

    Qualifications

    Previous experience as a Customer Service Representative or in a similar role is preferred

    Comfortable using computers and customer management software

    Excellent phone and verbal communication skills

    Understanding of active listening techniques

    Ability to work well under pressure

    Understanding of fasteners and tools is a plus, but we will train the right candidate