Countertop Sales Representative

Granite Empire and Cincinnati Cabinets

Countertop Sales Representative

West Chester Township, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Vision insurance

    POSITION SUMMARY

    The Sales representative will be responsible for following up on leads who engage in Granite Empire products and convert them into customers, by setting up in-store appointments and assisting the client in the process of getting their countertops done. Duties will include reaching out to current and potential clients to increase showroom appointments and in-home estimates, calling warm leads, qualifying, and helping with designing. In order to be successful in this role, you will need to have home improvement sales experience, an understanding of the sales process and dynamics, and demonstrate superb interpersonal skills.

    ABOUT GRANITE EMPIRE

    Our mission is to transform dreams and ideas into reality, we create our client's dreamed kitchens that will bring joy to their homes for years. We assist clients in the remodeling process by providing outstanding customer service and support. Our core values are the backbone of our business and guide our hiring process: We are accountable, responsible, aligned, and results-oriented, we impact and take ownership.

    OBJECTIVES

    Assist customers in selecting the right countertop color and design for their needs and preferences

    Conduct product demonstrations, explain features and benefits to customers

    Gather the necessary information from the client to provide estimates

    Manage the pipeline of prospects using company CRM and perform daily review of leads and lead sources

    Perform daily follow-up with the existing customer and complete 100% of your to-do list for the day

    Manage customer accounts and ensure timely delivery of products

    Collaborate with the team members to meet sales targets and achieve company goals

    Maintain a clean and organized showroom environment

    Stay up-to-date on the latest cabinets/ countertops trends and product knowledge

    Keep good communication with all departments.

    Interact with customers that come into the store.

    Team up with co-workers to make excellent, proper customer service.

    COMPETENCIES

    Knowledge of basic sales principles report building, negotiations, offers, overcoming objections, and closing.

    Ability to meet or exceed sales quota of one appointment per day

    Ability to leverage CRM software and be accurate in taking notes on clients

    Comfortable with consistent follow-up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc)

    Knowledgeable of the Product and Pricing guide and stay up to date with any changes

    Ability to work independently

    EDUCATION AND EXPERIENCE

    GED or high school diploma preferred

    At least 2-5 years of work experience in a sales-specific role with a long cycle transaction, and organizational development.

    Remodeling/ Construction experience is a plus.

    PHYSICAL REQUIREMENTS

    Ability to spend prolonged periods of time standing, speaking, walking and/or sitting.

    Position may require travel: Up to 10%

    COMMITMENT TO DIVERSITY

    As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Granite Empire recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

    If you are passionate about Natural stone and countertop design, have a knack for sales, and enjoy working with customers, we want to hear from you! Join our team as a Sales Representative and help our clients transform their kitchens. Apply today!

    Job Type: Full-time, Base pay + commission

    Benefits:

    Dental insurance

    Employee discount

    Health insurance

    Vision insurance

    Schedule:

    8 hour shift

    Every weekend

    Monday to Friday

    No nights

    Experience:

    Product demos: 2 years (Required)

    Home improvement sales: 2 years (Required)

    Sales: 3 years (Required)

    Work Location: In person