Job Description

POSITION SUMMARY:

The Account Manager will assist with the overall support of the temporary workforce at the customer location. The Account Manager will act as an extension of the customer’s Human Resources department by developing and maintaining the relationship with the customer and field talent through best-in-class service.

KEY RESPONSIBILITIES:

· Act as a point of contact for the customer to meet with regarding contingent workforce needs

• Nurture, build, and maintain a strong relationship with the customer, anticipating staffing requirements and expectations to support changing client needs

· Meet headcount needs for all applicable shifts in production and quality

· Manage retention, recruitment, and other value-add programs

· Check in field talent and manage the on-boarding process

· Process payroll for all applicable shifts

· Act as a liaison between the customer and the recruitment team to fulfill customer staffing needs

• Develop recruitment plans and proactive solutions to staffing and performance challenges

· Manage the unemployment process and attend unemployment hearings as needed

· Document and maintain accurate employment records for all field talent

· Complete Workers’ Compensation and injury reporting in a timely fashion

Company Description

CoWorx is a staffing solutions company with over 90 locations nationwide partnering with clients to provide staffing and payroll solutions for their workforce needs for administrative, call center, light industrial, distribution, 3PL, and luxury beauty/fragrance work. Our culture is one of transparency, honesty, respect, collaboration, fiscal responsibility and customer service to ourselves, our customers and the communities in which we operate. If you enjoy being part of an elite team, have a passion for winning, and want an opportunity to grow your career, then CoWorx is the place for you. We truly believe that “Together, We’re Better”.