Craig Swapp & Associates is seeking an individual who shares our core values to join our team as a Legal Case Manager. As a Legal Case Manager, you will play a pivotal role in providing comprehensive support to our legal team, ensuring the smooth progression of cases from initiation to resolution. Your responsibilities will include managing case files and coordinating communication between clients and legal professionals. You might be our ideal candidate if you: • Are driven to win and take pride in your work • Hold yourself to high standards and seek excellence in all you do • Enjoy helping and interacting with people • Offer compassion to individuals who are injured • Can balance multiple tasks and pay close attention to detail without skipping a beat • Enjoy a fast-paced environment Full-Time Benefits: • Medical • Dental • Vision • 401k Responsibilities: Case File Management: • Organize and maintain detailed case files, including legal documents, correspondence, and client communications. • Track case timelines and deadlines to ensure all necessary actions are taken promptly. • Update and maintain case management software/database regularly. Client Interaction: • Serve as the primary point of contact for clients, keeping them informed about the status of their cases. • Address client inquiries and concerns promptly and professionally. • Obtain necessary information and documentation from clients, including updated injuries and a list of providers. Communication Coordination: • Facilitate communication between legal professionals, clients, and external parties. • Ensure timely sharing of information within the legal team and your attorney. • Draft, proofread, and edit legal documents, correspondence, and reports. Medical Management: • Collect all relevant medical records and bills. • Request billing ledgers, review outstanding balances, and list of providers. Ensure timely billing and/or a lien is in place. • Assist with resolving contractual issues with Medicare and Medicaid, etc. Collaboration and Team Support: • Work collaboratively with attorneys, paralegals, and other legal staff. • Attend team meetings and case review sessions to provide updates on case statuses. Qualifications: • Excellent communication and interpersonal skills. • Detail-oriented with exceptional organizational abilities. • Ability to handle confidential information with discretion. • Familiarity with various legal practice areas is a plus. • Good customer service skills. • General computer skills (working knowledge of Microsoft Word, Excel, and Outlook). • Experience in Personal Injury Law, medical, and/or insurance industries preferred. • Fluent Spanish/English speaking preferred. This Legal Case Manager position offers an exciting opportunity for a motivated professional to contribute to the success of our legal team and ensure the efficient handling of cases. Compensation: $22 - $25 hourly DOE

• Case File Management: • Organize and maintain detailed case files, including legal documents, correspondence, and client communications. • Track case timelines and deadlines to ensure all necessary actions are taken promptly. • Update and maintain case management software/database regularly.Client Interaction: • Serve as the primary point of contact for clients, keeping them informed about the status of their cases. • Address client inquiries and concerns promptly and professionally. • Obtain necessary information and documentation from clients, including updated injuries and a list of providers.Communication Coordination: • Facilitate communication between legal professionals, clients, and external parties. • Ensure timely sharing of information within the legal team and your attorney. • Draft, proofread, and edit legal documents, correspondence, and reports.Medical Management: • Collect all relevant medical records and bills. • Request billing ledgers, review outstanding balances, and list of providers. Ensure timely billing and/or a lien is in place. • Assist with resolving contractual issues with Medicare and Medicaid, etc.Collaboration and Team Support: • Work collaboratively with attorneys, paralegals, and other legal staff. • Attend team meetings and case review sessions to provide updates on case statuses.