Job Description

Your Career

The SS Account Managers at PANW are the essential bridge between Global Marketing teams and SS teams (including web, media, creative, email marketing, marketo integrations, video, and social media). In addition to liaising with Global Marketing teams, the Account Manager also works with many diverse groups, including Events, Sales, Legal, PR & Comms, People Team, and Workplace Resource teams as well as marketing partners around the world globally for PANW. Developing and fostering healthy, productive, professional partnerships is an essential requirement of every member of our team.

In this role, you will be responsible for leading the Shared Services execution planning and production process for a portfolio of business in Global Marketing. You will oversee all aspects of the planning and execution process through mediation and negotiation while maintaining strong relationships with both Global Marketing team members and Shared Services team members. You will be representing Shared Services teams in your assigned portfolio of business so quickly grasping the knowledge of all Shared Services planning and execution requirements is integral to your success.

Your Impact

• You will be responsible for proactively planning at the beginning of every quarter for Global Marketing initiatives in your dedicated portfolio of business
• You will lead weekly statuses with your dedicated portfolio of business on the progression of each initiative, providing direction on next steps for initiating the Shared Services planning and execution process
• You will partner closely with campaign managers to understand their promotional ideas, ensure they are captured in the execution planning briefs, and assist in driving all Shared Services alignment discussions
• You will provide input on program managers workback schedules to ensure Shared Services planning and production time is properly accounted for
• You will proactively communicate and drive multiple, simultaneous campaign, product launch, and event efforts, from inception to completion (e.g. execution planning meetings, creative concept development, production, and delivery)
• You will fully embrace and lead the Shared Services planning process for all quarterly priority initiatives and know when to apply the process for other lower priority projects that still require the same Shared Services planning and alignment before production begins
• You will review execution briefs, ensure proper input has been provided prior to scheduling a meeting with the Shared Services team to review and consult on execution plans
• You will review Workfront execution requests to ensure they are on strategy and fully completed
• You will shepherd the creative development and execution of marketing initiatives within the Shared Services team to ensure deliverables are executed on time and approved by key stakeholders within PANW
• You will lead weekly forums with Shared Services teams (ensuring alignment with project plan, proactively communicating dependencies, inform / eliminate risks, and initiating the facilitation of discussions to remove bottlenecks/gaps)
• You will partner with marketing and agencies to ensure seamless creative reviews and handoffs to/from SS teams when there are dependencies
• You will manage global creative agency partnerships on behalf of SS teams when outsourcing creative work, which includes: scope management, agency resourcing, business planning and operations, digital production, cross-functional engagement and more
• You will support Sr. Account Manager to create and implement processes for the Global Marketing and Shared Services teams

Qualifications

Your Experience

• At least 8-10 years of brand marketing and agency experience with hands-on experience leading campaigns, launches, and events on various communication channels and fully understanding requirements and dependencies for a variety of deliverables
• Possess the personality to develop thriving client relationships in Global Marketing and can lead discussions
• Demonstrate accountability for marketing performance and flawless execution
• Build and maintain senior-level campaign manager relationships within Marketing
• Working knowledge of Google Suite and Asana or a related software
• Excellent leadership and communication and are at ease building rapport, credibility and influence with multiple partners working in a dynamic, highly matrixed organization
• Extremely nimble, organized and efficient with the ability to juggle multiple projects concurrently while applying a strong work ethic
• Comfortable inventively problem solving, providing suitable solutions to roadblocks with rigorous attention to detail

Additional Information

The Team

The Global Shared Services (SS) group at Palo Alto Networks oversees all of advertising and marketing to ensure the flawless development and execution of world-class communications.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $131,500/YR - $189,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.