Creative Repair Specialist

Surface Experts of Coastal Southeast Florida

Creative Repair Specialist

Miami, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Training & development

    Benefits:

    Bonus based on performance

    Company car

    PTO

    Do you like working with your hands? Do you enjoy variety in your work? Being a Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

    Surface Experts is a national brand that is in the process of growing our team in Miami/Fort Lauderdale. We are looking to fill our field technician roles. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.

    A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

    Benefits/Perks:

    Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1

    Great Work/Life Balance: No nights, no weekends

    Time Off: Paid holidays and accruable vacation

    Flexible work schedule: Can accommodate midweek appointments

    Paid New Hire Training: Onboarding includes learning alongside a trained technician

    Company Car: Each technician drives a branded company vehicle for job duties

    Tools Included: All necessary tools and product are provided

    Learn a New Trade: Develop skills in a brand new emerging trade

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing repair training and career development

    Dedicated Help Lines: Technician Support Team on call to assist to questions

    Our Core Values:

    Serve Others

    Be a Problem Solver

    Trust the Process

    Our Mission:

    Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

    Job Duties and Responsibilities:

    In the Field Daily

    On the jobsite for 4+ customers per day

    On-site Work Orders, customer service, and follow-ups

    Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

    Customer Service and Communication

    Display world-class customer service for tenants and property management staff

    Track work progress and notes in our mobile CRM/Dispatch tool

    Communicate with support team with questions

    Follow Repair Process

    Understand and utilize our unique 5-step repair process

    Employ each tool in your custom tool-kit

    Problem-solve repairs with creativity

    Preferred Qualifications:

    Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby

    Experience working in facilities maintenance can be a big plus, but is not required

    An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.

    Willingness to commit to learning a skill that may take months to master.

    What We Value:

    Attention to detail

    Enjoy working with a team

    Ability to manage your own schedule

    Customer service experience

    Excellent work ethic

    The ideal applicant is someone who finds pride in their work and enjoys fixing things. Most of our customers are faced with replacing their counter, floor, tub or other hard surface. As a repair tech we can repair the damage, saving them the hassle and cost of replacement.

    Compensation: $35,000.00 - $55,000.00 per year

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.