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Overview:

Our Crew Members are the heart of Quesadilla Gorilla! We're all about Peace, Love, and Dillas, and that starts with creating a fantastic experience for our guests. As a Crew Member, you'll provide authentic hospitality, craft delicious quesadillas, and even have the opportunity to work catering off-site events.

Crew Member 1s work a variety of shifts based on your availability and store needs. Your main duties include taking orders, preparing quesadillas, packaging orders, and handling payments. Secondary duties involve ingredient prep, opening/closing, and maintaining a clean environment.

The kitchen, dining area, and bathrooms need to be kept spotless. The work environment can be fast-paced, so you'll need to be adaptable and efficient, switching between tasks quickly. Customer satisfaction is key, and your role will be vital in ensuring every guest has a great experience.

Duties and Responsibilities:

• Accurately take orders and handle payments.
• Prepare food, adhering to all food safety guidelines.
• Clean your workstation during downtime.
• Follow recipes precisely for consistent quality.
• Collaborate with management to resolve customer issues.
• Prepare and cook quesadillas according to instructions (kitchen display screens or verbal); verify order accuracy.
• Multitask, managing several orders simultaneously, while meeting customer requests and company standards.
• Maintain sanitation, health, cleanliness, and safety standards in food prep areas, cooking surfaces, and with dishes/utensils.
• Provide menu information and suggestions, including drinks, food items, and explanations of ingredients and preparation.
• Assist with food prep as directed, operating food production equipment.
• Operate flattop grill and fryer.
• Maintain, clean, and sanitize workstations.
• Clean and sanitize dishes, utensils, pots, pans, and other containers.
• Adhere to all safety and sanitation guidelines and regulations.
• Perform other related duties as assigned, including catering at off-site events.

Required Skills/Abilities:

• Ability to read and follow instructions.
• Strong verbal communication skills.
• Basic understanding of sanitation and safety regulations (or ability to learn quickly).
• Basic understanding of food handling, preparation, and cooking procedures (or ability to learn quickly).
• Ability to work efficiently and quickly.
• Team player.
• Ability to work well under pressure.
• Ability to operate cooking and food preparation equipment.

Education/Experience Requirements:

• Prior quick service food service experience preferred.

Physical Requirements:

• Prolonged standing and walking.
• Ability to access and navigate all areas of the restaurant and off-site catering venues.
• Ability to lift up to 25 pounds at times.
• Ability to work in varying temperatures (kitchen environment).

Skills and Requirements:

Fast food experience isn't always necessary; a willingness to learn and adapt is key.

Minimum Requirements:

• 16 years old.
• Ability to speak the primary language of the location.

Desired Skills:

• Friendly personality
• Team player
• Self-motivated
• Cooperative
• Enthusiastic attitude
• Excellent communication skills
• Customer-oriented
• Versatility (ability to switch between tasks and stations)

Working Hours:

• Primarily part-time (20-30 hours/week).
• Occasional full-time opportunities (up to 40 hours).
• Overtime may be required.
• Closing shifts may extend slightly past scheduled time.

Work Environment:

Fast-paced food service environment. Requires standing for extended periods, working in close proximity to others, and comfort working in a hot environment. Repetitive motions, stooping, reaching, and lifting (up to 30 pounds during deliveries) are common. This also includes working at off-site catering events.