Crew Member & Crew Leader

Killer Burger

Crew Member & Crew Leader

Salem, OR
Full Time
Paid
  • Responsibilities

    Crafting high-quality Burgers & creating a World-Class guest experience Killer Burger is an oasis from the world, a food sanctuary that is dedicated to serving big, juicy, over-the-top hand-built burgers, each one topped with bacon and paired with a side of crispy fries. Only one thing can make these meals even better and that's a local cold craft beer. We don't just love burgers, we commit to the burger, and simply want to create the best burgers imaginable. Somebody's got to do it!

    Killer Burger was founded by TJ Southard in 2010, when he opened the first location in Portland’s Hollywood District. As of August 2023, there are 22 locations in total. While the Salem restaurant our franchise's first, we plan to open at least 11 more over the next 5-years. With that said, we have numerous opportunities for advancement.

    We use only the best ingredients to make our award-winning burgers. Each of the past 4-years, Portland & Vancouver consumers have voted us as the Best Burger in Town. Each burger features 100% beef 1/3-pound smash burgers topped with freshly cooked, crispy bacon. Our menu also features our signature Peanut Butter, Pickle, Bacon Burger. To top things off, add crispy made-to order fries and a cold beverage and you’re in Burger heaven.

    THE KILLER BURGER CULTURE Our Team Members- We encourage our team members to have FUN and “rock” out. With music pumping through the restaurant from open to close each day, it’s party-time while you work.

    The Guest Experience- Our guests are why we’re here. We provide a fun-filled, family friendly environment through service with a smile and of course, great food! Our goal is to give each guest the best burger experience possible, through amazing food and a positive, fun environment.

    Deliver the Ultimate Burger Experience - Each burger build is carefully crafted, never frozen, 100% ground chuck, seared to perfection. Come in, kick-back with a local beer and friends, and get ready to enjoy the ultimate burger experience. Cascade KB, LLC is a LOCAL, independently owned, and operated franchise of Killer Burger.

    Job Philosophy You are one of the attendants to the The Party, the primary burger builder, happy customer maker, and store cleaner. Your first job is learning how to make a perfect Killer Burger, perfect every time. Then your job is to ensure every customer has a great time. In everything you do for Killer Burger you are an ambassador of our brand. You will work to support your direct supervisors, the Leader's, the Training Coordinator and the General Manager.

    Upholding the 3 C's These are what we require of ourselves, and the members of our crew: Competency: command of the requisite skills of the job Chemistry: ability to integrate effectively with the staff, leadership and our customers. Character: demonstrated integrity.

    Training

    Learning the Killer Burger Way for all crew workstations & shifts in the restaurant: Prep, Grill, Front of House, & Register stations; Opening & Closing shifts

    You will be expected to meet or exceed performance standards for each position.

    Service & Production

    Make all customers feel they are your #1 priority

    Preparing recipes according to company procedures

    Cooking food on the grill line to order

    Working as a cashier: handling cash, using a Point of Sale System

    Cleaning: floors, surfaces, bathrooms, coolers, employee areas, etc ...

    Customer Experience

    We are happy to see them & grateful they chose us!

    Make eye contact & greet them in a clear, gracious way, as they come through the door.

    Make sure they know what we offer, double check to make sure we know what they want.

    Ask if they are happy with what we have given them and thank them when they leave.

    Product Knowledge

    Know what we sell, how we make it, the substitutions available & our prices

    Work Ethic

    Be on time, leave your troubles at the door, work hard with a smile on your face.

    Show a sense of urgency: never run but move quickly & with purpose.

    Don't mess with The Party

    Teamwork

    Communicate with your crew in a respectful, upbeat, considerate manner.

    Work safe; verbalize to co-workers what you're doing & where you're going.

    Work Environment

    Work is conducted at the Killer Burger store.

    Environment has moderate to high noise level.

    Position requires walking, POS work, cooking, cleaning, lifting & phone calls.

    You will be required to lift up to 45 pounds frequently.

    Benefits

    WAGES- Hourly wage ranges from $15.00 to $17.50, dependent upon which position you're hired for and restaurant experience. We also guarantee $5 in tips per hour during each bi-weekly pay cycle, taking your hourly wage range up to $20.00 to $22.50!

    Fun, music filled, fast paced work environment.

    Flexible Schedules

    Ongoing training & opportunity for advancement.

    Shift Meals- Free Burger & fries during (on break) or after every shift!

    Team Member Food Discount: 30% off regular menu price dine-on or takeout orders only.

    Healthcare, Dental & Vision plans in accordance with the Affordable Care Act.