Crisis Management Business Continuity (CMBC) Senior Associate

As a CMBC Senior Associate, you will be the lead point of contact for technology vendors and participate in system design, administration, and maintenance activities. You will design and implement technology solutions to align with CMBC program goals and strategy, configure technology for crisis management, business continuity, and emergency response, and partner with vendors and internal teams on planning, implementation, and testing. You will validate and document results, evaluate feedback, and assess technology enhancements and opportunities.

Your responsibilities will include conducting research, gathering requirements, identifying risks, and providing recommendations. You will conduct quality assurance, provide technical support, and assist CMBC managers during event response. You will monitor the business continuity hotline, assess technology processes, and gather documentation and reporting. Additionally, you will provide training, develop technical documentation, respond to complex system issues, manage onboarding and education of CMBC team members globally, and communicate project status and risks to senior managers. You will also capture project information and develop reports and documentation.

Internal Deadline to apply: December 13, 2024

Qualifications:

• Working knowledge of CMBC standards and best practices or true desire to learn.

• You are naturally curious and have a strong desire to learn about both current and new enterprise technologies.

• You are detail-oriented and have conscious processes in your current position that demonstrate a commitment to accuracy.

• You’ve always loved researching and cross-referencing different sources of information to uncover gaps and discrepancies.

• You appreciate the sense of accomplishment achieved when you solve a problem using your good judgment.

• By asking great questions and bouncing ideas off others, you proactively share your perspective.

• You’re a skilled communicator and thrive in team settings by being authentic, respectful, and engaging.

• You're proficient with Microsoft Suite (Excel/PowerPoint/Word).

Orange County Base Salary Range: $78,567-$125,707

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

*Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Through nine decades, Capital Group’s goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. Private ownership allows us to keep our eyes on the long term while more than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day.