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Guest Relations Associate

Crossroads Pet Resort

Guest Relations Associate

Stanton, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Free uniforms

    Health insurance

    Benefits/Perks

    AM & PM Shift Monday - Friday 6:45am- 2:00pm and 2pm-7:30pm. Must be available for some Saturdays and available Sunday from 3:30pm-6:30pm

    Career Advancement Opportunities

    Competitive Compensation

    Fun Working Environment

    Interact with Pets

    Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

    Responsibilities

    Greet owners as they arrive

    Check-in animal patients for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with a variety of animals

    Proficient in Microsoft Office, scheduling software, and other technology