About Our Company: We are a leading travel agency dedicated to curating unforgettable travel experiences. Our specialization in luxury cruises ensures that every journey is perfectly tailored to meet our clients' desires. We are seeking an enthusiastic and knowledgeable Cruise Consultant to help our clients navigate the vast offerings of the cruise world and find their ideal vacation.

Job Description: As a Cruise Consultant, you will guide our clients through the selection and booking of luxury cruise vacations, providing expert advice on everything from ship amenities to itinerary choices. Your role will be crucial in making cruise travel a seamless and exciting adventure for our clients.

Responsibilities:

Engage with clients to gather their preferences regarding destinations, travel dates, and budgets, and understand their expectations for a cruise vacation.

Provide recommendations on cruise lines, ships, cabins, and itineraries that best match the client’s needs.

Manage booking processes, including reservations, invoicing, and issuing of travel documents.

Remain informed about the latest developments in the cruise industry, including new ships, refurbishments, itineraries, and promotional offers.

Deliver top-notch customer service before, during, and after the booking process, ensuring clients have all necessary support for a memorable travel experience.

Handle client concerns and changes with professionalism and patience.

Requirements:

Authorized to work in the United States.

Excellent communication skills, both verbal and written, and the ability to establish trust and rapport with clients.

Strong organizational abilities with keen attention to detail.

Comfortable working remotely and capable of managing tasks independently.

Training will be provided, so a willingness to learn and adapt is crucial.

Benefits:

Comprehensive training program to enhance your cruise knowledge and customer service skills.

Flexible working hours and the option to work remotely.

Generous travel perks, including discounts and potential free travel opportunities to experience cruises first-hand.

A supportive team environment focused on personal and professional growth.

This is a remote position.