Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Wichterman’s is part of a collaborative group of companies delivering top-notch custom upholstery design, repair, and restoration services for over 50 years. From custom aircraft and marine interiors to residential furniture and unique items like motorcycle seats, we bring craftsmanship and creativity to every project. We’re a family-owned business that values our employees and fosters a collaborative, professional environment where your current skills can shine as you gain additional experience and expertise in the upholstery industry .

About the Role

This dual-role position combines Customer Service and Custom Upholstery Designer to deliver an outstanding customer experience.

Customer Service:

Assist walk-in customers and handle phone, text, and email inquiries.

Provide estimates, process payments, and manage customer details.

Collaborate with the team to ensure project feasibility and customer satisfaction.

Design:

Use CAD tools (e.g., 3D Studio Max, SolidWorks, Revit) and 3D scanners to create stunning designs and precise models.

Collaborate with customers and technicians to balance style and functionality.

Develop custom designs with materials like leather, vinyl, and fabric, ensuring seamless project execution.

Key Attributes for Success

Excellent Communication & Interpersonal Skills Clear, empathetic, and customer-focused communication.

Creative & Technically Proficient Expertise in 3D CAD tools and an eye for design.

Organized & Detail-Oriented Manage tasks efficiently while ensuring accuracy.

Problem Solver Translate customer needs into actionable designs.

Adaptable & Collaborative Flexibility to juggle roles and work effectively with a team.

Minimum Requirements

3+ years in a customer-focused design role or equivalent technical training.

Proficiency in 3D CAD tools (e.g., SolidWorks, Blender, Revit).

High School Diploma or GED; experience in custom upholstery is a plus.

Strong listening, communication, and administrative skills.

Ability to work independently and collaboratively.

What We Offer

Competitive Pay: Starting at $25/hour (based on experience).

Benefits: Medical, retirement with matching, holiday pay, and PTO (eligibility after probationary period).

Growth Opportunities: Training and skill development within a network of family companies.

Work Hours: Monday – Friday, 8 AM – 5 PM.

Join Us

If you’re self-motivated, detail-oriented, and ready to build a long-term career in a creative and professional environment, we want to hear from you!