Customer/Canine Service Specialist

BORN TO RUN LLC

Customer/Canine Service Specialist

Gilbert, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation with Additional benefits

    Fun Working Environment

    Interact with Dogs

    Job Summary Are you a dog-lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Customer/Canine Service Specialist at our established dog daycare and overnight care facility. As the CSS, you will be the first point of contact for our customers. You will greet pet owners and check in pets, prepare guest accomodations, schedule appointments, process payments, and generally ensure that our facility is a welcoming place.

    Responsibilities

    Greet and chat with guests as they arrive

    Welcome dogs in and escort them to their playgroup

    Collect and confirm pet and owner information

    Manage and record pet belongings

    Answer phones and emails

    Schedule, confirm, and cancel appointments

    Process payments

    Maintain reception desk and lobby

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with dogs

    Thrive while multi-tasking during busy hours

    Self-propelled

    Detail-oriented

    Proficient computer skills