Pevonia International

Pevonia® is a worldwide leader of professional and consumer skincare products and was the first company to develop a spa skincare line exclusively for elite spas and professional aestheticians. Our products launched in 1991 fully recognizing that the most effective skincare ingredients can be found in the safest source on earth, in nature. By combining effective, safe and natural ingredients with decades of experience in professional skincare, Pevonia continues to be the global leader in skin rejuvenation and health.

What You Will Do

Pevonia International is looking for an extraordinary Customer Service Specialist to represent our brand with the utmost professionalism, courtesy, and in-depth product knowledge. You will assist our spa partners and consumers via in-bound sales and product inquiries by utilizing your knowledge of Pevonia’s complete luxury skincare product-line. Working in a team environment, you will process orders, recommend products, and resolve or escalate customer concerns.

What We Are Looking For

The ideal candidate will be:

Passionate about skincare as well as continuous learning

Passionate about delivering an exceptional customer experience

Able to establish and maintain good relationships with customers through professional and inter-active communication

Confident recommending or selling additional products by recognizing opportunities to upsell

Lazar-focused on our customers’ needs

Detailed oriented with exceptional follow-up skills, and able to multi-task workload

What you Need to Succeed

Minimum Qualifications

Excellent communication, interpersonal, and listening skills

Basic computer skills with familiarity using Microsoft Word and Outlook

Minimum of 2 years sales experience in a retail department store or boutique or focused customer service experience

Preferred Qualifications

Licensed esthetician

Previous spa experience