Customer Care Specialist

SERVPRO of Evergreen Park/South Chicago City

Customer Care Specialist

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Vision insurance

    SERVPRO of Evergreen Park/South Chicago City is hiring a Customer Care Specialist!

    Benefits

    SERVPRO of Evergreen Park/South Chicago City offers:

    401(k) with match

    Health insurance

    Vision insurance

    Dental insurance

    And more!

    As a Customer Care Specialist, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

    Key Responsibilities

    Perform fundamental daily administrative tasks to assist the office team

    Respond to telephone and electronic communications

    Perform detailed and accurate data entry

    Assist other departments, as needed

    Position Requirements

    High school diploma/GED (preferred)

    Must be knowledgeable in Google Suites

    Attention to detail and problem-solving skills

    Excellent written and verbal communication skills

    Strong organizational skills with the ability to multi-task

    Bilingual with English and Spanish preferred

    Skills/Physical Demands/Competencies

    This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.