At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate while also creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.

Pay Range: Starting at $18/hour

Job Description: Your Impact

Are you a natural persuader? Do you thrive in a fast-paced, high-energy environment where every conversation is an opportunity? As a Customer Engagement Specialist, you'll be the voice of Thrasher; engaging education and inspiring homeowners to take action. Your ability to connect with people and drive results will directly fuel our success.

Job Duties: How You Win Everyday

• Own the conversation. Make outbound and take inbound calls, engaging homeowners and scheduling free consultations with our experts.
• Crush your goals. Consistently meet or exceed lead conversion and appointment retention metrics.
• Bring the energy. Every interaction is a chance to WOW our customers.
• Collaborate and elevate. Work seamlessly with internal teams to deliver an unmatched customer experience.

Qualifications: What You Offer

• Must be at least 18
• Pre-employment screening includes, but isn't limited to, a felony/misdemeanor background check
• Minimum of 1-2 years of customer service experience
• A history of reliable and consistent job longevity

Benefits: What We Offer

• Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance

• 401(K) Retirement Savings up to a 5% match

• Employer paid life insurance in the amount of $50,000

• Comprehensive paid training

• Career growth and development

Thrasher Group and their affiliates are an Equal Opportunity Employer.