Customer Experience Specialist / Deck Ambassador

British Swim School of Newton/Canton

Customer Experience Specialist / Deck Ambassador

Stoughton, MA +1 location
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Training & development

    Part-time Customer Experience Specialist $18/hour, flexible schedule, paid birthdays off This is a position where you can enjoy a company culture connected to your purpose and values. This role manages the all-important first impression and then keeps it going by maintaining relationships with our families.

    Job Duties

    Upon completing the training program, Customer Experience Specialists will be our main point of contact for our families and students throughout their time as part of our extended “swim family”

    Setting up and take down the pool deck area before and after each shift

    Assisting our parents with questions they have about their schedule and the progress of their children.

    Supporting the aquatics team by being an active participant in the safety of our swimmers

    Requirements

    An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships

    An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner

    -Preferred-

    Ability to be upbeat and ready to enjoy having fun at work

    Must be able to work regularly on a weekend

    Someone willing to cross train as a Swim Instructor when coverage is needed

    Benefits and Perks

    Flexible schedules (3-5 hours) convenient for after-school & second jobs

    Paid training & Lifeguard Certification

    Fun work environment and culture

    Employee referral program

    Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

  • Locations
    Stoughton, MA • Newton, MA