Customer Relation Specialist - Commercial Roofing

Aksarben Roofing

Customer Relation Specialist - Commercial Roofing

Plattsmouth, NE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Job Summary

    Responsibilities: Client Acquisition: Actively seek out new commercial clients and build a strong customer base through networking, prospecting, and relationship-building.

    Product Knowledge: Possess a deep understanding of commercial roofing products and services. Stay updated on industry trends, materials, and best practices.

    Sales Presentations: Conduct effective sales presentations to potential clients, showcasing the benefits of the company's roofing solutions. Address client needs and concerns.

    Account Management: Develop and maintain strong relationships with existing clients. Ensure customer satisfaction and address any issues or concerns promptly.

    Market Research: Stay informed about the competitive landscape. Conduct market research to identify potential business opportunities and stay ahead of industry trends.

    Sales Reporting: Keep detailed records of sales activities, including client interactions, sales calls, and outcomes. Provide regular reports to management.

    Qualifications:

    Sales Experience: Proven experience in B2B sales, preferably in the commercial roofing or construction industry.

    Communication Skills: Excellent communication and presentation skills. Ability to articulate technical information in a clear and compelling manner.

    Negotiation Skills: Strong negotiation skills to secure favorable terms and close deals.

    Customer Relationship Management: Ability to build and maintain positive relationships with clients. Focus on customer satisfaction and retention.

    Self-Motivation: A self-driven and results-oriented individual capable of working independently and meeting sales targets.

    Technical Aptitude: Comfortable using sales and CRM tools. Basic technical understanding of roofing systems.