Customer Relations Representative - State Farm Agent Team Member

Carlos J Capellan Insurance Agency, Inc.

Customer Relations Representative - State Farm Agent Team Member

Ridgewood, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Signing bonus

    Training & development

    Vision insurance

    Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales Team Memeber. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    Use a customer-focused, needs-based review process to educate customers about insurance options.

    Work with the agent to establish and meet marketing goals.

    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

    As an Agent Team Member, you will receive...

    Salary plus commission/bonus

    Requirements

    Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

    Successful track record of meeting sales goals/quotas preferred

    Excellent interpersonal skills

    Excellent communication skills - written, verbal and listening

    Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

    People-oriented

    Organizational skills

    Self-motivated

    Ability to work in a team environment

    Bilingual - Spanish preferred

    Property and Casualty license (must have OR be able to obtain)

    Life and Health license (must have OR be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.