Customer Sales Specialist

Window Genie of Greensburg

Customer Sales Specialist

Mt. Pleasant, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Employee discounts

    Free food & snacks

    Free uniforms

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more.

    As a Customer Sales Specialist, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for working with customers on the phone and scheduling appointments with new and existing customers.

    You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer sales/service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

    Specific Responsibilities:

    Coordinate schedule with customers and service technicians

    Speak with customers about services and provide estimates

    Manage all incoming and outgoing phone calls

    Follow up with prospective customers regarding estimating and booking jobs

    Schedule all jobs, callbacks, and onsite estimates.

    Enter all data into the point of sale system, including estimates, invoices, and refunds.

    Perform light marketing such as email, calls, and social media updates as needed.

    Assist owner in all customer-facing aspects of the business including preparing any estimates not completed on-site and forwarding to the customer, as well as preparing and responding to customer emails and managing owner’s email.

    Job Requirements:

    Prior experience for a home service provider is a plus

    Minimum two years admin experience

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Professional appearance and personality

    Team player who can work independently

    Benefits:

    Weekends and Nights Off

    Dental and Vision

    5 Days Paid Time Off Per Year

    Paid Holidays

    Monthly Bonus based on sales

    Monthly gym reimbursement

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.