Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Training & development
Vision insurance
Wellness resources
Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more.
As a Customer Sales Specialist, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for working with customers on the phone and scheduling appointments with new and existing customers.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer sales/service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Coordinate schedule with customers and service technicians
Speak with customers about services and provide estimates
Manage all incoming and outgoing phone calls
Follow up with prospective customers regarding estimating and booking jobs
Schedule all jobs, callbacks, and onsite estimates.
Enter all data into the point of sale system, including estimates, invoices, and refunds.
Perform light marketing such as email, calls, and social media updates as needed.
Assist owner in all customer-facing aspects of the business including preparing any estimates not completed on-site and forwarding to the customer, as well as preparing and responding to customer emails and managing owner’s email.
Job Requirements:
Prior experience for a home service provider is a plus
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Professional appearance and personality
Team player who can work independently
Benefits:
Weekends and Nights Off
Dental and Vision
5 Days Paid Time Off Per Year
Paid Holidays
Monthly Bonus based on sales
Monthly gym reimbursement
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.