The Customer Service/Admin Assistant is responsible for providing administrative support to the Sales team, as well as providing excellent customer service to our customers. Duties include answering phone calls, responding to emails, resolving customer issues, and maintaining customer records.
Responsibilities:
- Greet and welcome guests as soon as they arrive
- Answer, screen and forward incoming phone calls
- Ensure work area is organized and clean
- Perform data entry duties
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Provide ad-hoc support to other staff members and departments as necessary
- Manage multiple calendars and coordinate complex scheduling of internal and external meetings
Requirements:
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Bilingual (English/Spanish) preferred
- Consistently follow-through on projects and close monitoring of deadlines and due dates
- Strong problem-solving skills and reasoning to solve administrative issues
- Positive, “can-do” attitude
Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.