Customer Service/Administrative Assistant
Benefits:
401(k) matching
Health insurance
Paid time off
Uniflex of America is looking for a motivated, reliable individual that will work as a Customer Service/Admin Assistant in the Schaumburg IL area. This person will process orders as well as perform administrative duties and will report to the General Manager and the Operations Manager.
Primary Responsibilities and Duties
Help customers order and return products including:
Purchase order review and processing
Return Goods Authorization (RGA) processing
QuickBooks maintenance for warehouse locations, part listing and price entry/updates
Monitor order deliveries from suppliers and update customers and sales team with expected ship dates
Help General Manager with administrative duties including:
Scan, attach, file documents
Update information in CRM system
Update, maintain various spreadsheets
Assist with various accounting duties
Order and pickup lunches weekly
Keep office and kitchen clean and stocked
Other duties as needed
Help Service Department with administrative duties including:
-Research and book travel accommodations for team members
-Research and contact customers in targeting areas to maximize travel visit efficiency
-Assist with making, delivering and following up on quotations for spare parts and other basic tooling
Qualifications and Skills
Minimum Requirements:
2 years experience a plus
High School diploma required
Knowledge in Word and Teams
Intermediate level knowledge of Excel
Some working experience with QuickBooks a plus
Good communication and organizational skills
Ability to problem solve and have critical thinking skills
Valid driver’s License and transportation
Benefits
Health Care and Dental coverage available (75% employer paid benefit).
Long Term Disability (100% employer paid benefit).
401K - Available after 3 consecutive months of service. Employer matches 50% of employee’s contribution, up to 3% maximum.
11 paid holidays and 15 days PTO (paid time off) per year.
Job Type: Full-time, hourly, non-exempt position
Hours: M-F 8am – 5pm