You will create and install a wide range of signage, both simple and complex, for clients ranging from retail, manufacturing, and real estate businesses to churches, schools, political campaigns, and non-profit organizations. It is required that you have at least 1 year of experience in the sign industry. Please apply if you meet the criteria below. On-Site In Office, No Remote Work. An ideal candidate for this position will be an energetic, detail-oriented person with outstanding customer service skills. As part of the job responsibilities, you are expected to manufacture signs and graphics in accordance with our specifications. Time management and the ability to create high-quality products with accuracy are essential in this role. If you are ready to take your career to the next level, seize this opportunity to become a part of a passionate and creative team with great pay and benefits. Submit your application now! Responsibilities: • Record customer interactions and follow up on their experience with our company • Ensure customer account information is up-to-date • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Regularly meet with sales lead to receive the newest service and product knowledge • Maintain professional contact with existing customers, walk-in customers, and new inquiries via telephone, email, and website. This includes sending and receiving proofs to/from clients and specifying the requested changes, if any • Provide consultative and administrative support to sales staff with a positive and goal-oriented outlook • Prepare and process estimates, work orders, and invoices promptly from information obtained from customers and re-order files. This includes accurately communicating detailed specifications and requirements for new and repeat orders to production staff • Communicate effectively and efficiently with industry vendors while processing subcontracted orders • Answer telephone and greet customers visiting the office with a cheerful, positive attitude • Assist in Bindery, Finishing, and Shipping departments as needed • Maintain customer job-ticket files and perform other clerical duties and hand-work as needed Qualifications: • Must have graduated high school, received a G.E.D. or equivalent • Display strong communication skills, active listening skills, and personal skills • Strong knowledge of customer interface and interaction • Minimum 2 years experience working in customer service at a printing company with a good understanding of the offset printing process and the digital printing process • Knowledge and understanding of the SIgnage, Exhibit, and Display Industry • Proficiency with computer estimating and management software (Corebridge) • Proficiency with computer skills and aptitude with Microsoft Office products (Word, Excel, PowerPoint) • Stamina and capacity to multitask and work well in a fast-paced, deadline-oriented environment • Bindery, Finishing and Shipping experience • Extensive use of Outlook email, strong email organizational skills, and ability to track and respond in a timely manner Compensation: $23 - $27 hourly

• Maintain professional contact with existing customers, walk-in customers, and new inquiries via telephone, email, and website. This includes sending and receiving proofs to/from clients and specifying the requested changes, if any • Provide consultative and administrative support to sales staff with a positive and goal-oriented outlook • Prepare and process estimates, work orders, and invoices promptly from information obtained from customers and re-order files. This includes accurately communicating detailed specifications and requirements for new and repeat orders to production staff • Communicate effectively and efficiently with industry vendors while processing subcontracted orders • Answer telephone and greet customers visiting the office with a cheerful, positive attitude • Assist in Bindery, Finishing, and Shipping departments as needed • Maintain customer job-ticket files and perform other clerical duties and hand-work as needed