Join the Guardian Tax Team as a Call Center Customer Service Agent!

Are you passionate about helping people, solving problems, and making a difference? At Guardian Tax, we're not just another call center—we're a vibrant, supportive community where your customer service skills can truly shine. This is your chance to be part of a company that values your hard work and enthusiasm, while offering exciting opportunities to grow your career in a fast-paced, rewarding environment.

What You'll Do as a Customer Service Superstar

As a Call Center Customer Service Agent, you'll:

Deliver Outstanding Service : Be the hero clients count on by connecting with them via phone and email to answer questions, provide updates, and resolve concerns with care and professionalism.

Keep It Organized : Manage client accounts, update information, and ensure everything is accurate and up to date.

Be a Team Player : Collaborate with a fun and supportive team that's here to help you succeed.

⚙ Stay Ahead of the Game : Handle multiple cases at once while meeting deadlines and maintaining high-quality service.

What Makes You the Perfect Fit?

We're looking for someone who's:

An Excellent Communicator : You're a natural when it comes to connecting with people and building rapport over the phone or email.

‍ Tech-Savvy : Whether it's G Suite, Microsoft Office, or learning new tools like CRMs, you're quick to pick things up.

Detail-Oriented : You have a sharp eye for accuracy and thrive in a role where reliability is key.

Full of Positive Energy : You love helping others, thrive in a fast-paced environment, and bring good vibes everywhere you go.

No Experience in Taxes? No Problem! We'll provide you with all the training you need to succeed.

Bonus Points for Experience In:

If you've worked in retail , as a server , at a kiosk , as a host , personal trainer , or in roles like call center customer service , sales , telemarketing , or even collections , we'd love to hear from you!

Preferred but Not Required:

If you've dabbled in tax resolution , legal negotiation , debt relief services , financial services , case management , or paralegal work , you'll have a head start.

Why You'll Love Working at Guardian Tax

We believe work should be both rewarding and fun. Here's what we offer:

Game Room Vibes : Take a break with Ping Pong, pool, or foosball.

Music-Filled Days : Upbeat tunes to keep the energy high all day.

Wellness Perks : Free gym membership to keep you at your best.

Relaxation Spots : Indoor and outdoor spaces for recharging.

Top Benefits : Competitive pay, comprehensive medical, dental, and vision insurance, plus bonus pay for your hard work.

Schedule : Monday-Friday, 8 AM - 5 PM, with one weekend a month.

Location : Phoenix, Arizona (in-office position).

Ready to Join a Team That Truly Values You?

This is more than just a job—it's an opportunity to grow, have fun, and make a real impact. If you're ready to kickstart a fulfilling career in customer service, apply now and let's make great things happen together!

Don't wait—Guardian Tax is waiting for YOU!