Job Description

Job Description
We are looking for a detail-oriented and professional Customer Service Assistant to join our growing team in Orlando, FL. The ideal candidate will serve as the first point of contact for our clients, providing exceptional support and ensuring that inquiries are handled efficiently and with care.

Responsibilities

• Respond to customer inquiries via phone, email, and in person

• Provide accurate information regarding our services and products

• Resolve customer complaints in a timely and effective manner

• Maintain a positive and professional attitude in all client interactions

• Coordinate with internal departments to ensure client needs are met

• Maintain organized records of customer interactions and transactions

• Assist with administrative tasks as needed

Qualifications

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred

• Previous experience in a customer service or administrative role

• Strong verbal and written communication skills

• Excellent problem-solving abilities and attention to detail

• Proficiency in Microsoft Office Suite and general computer skills

• Ability to multitask and prioritize in a fast-paced environment

Additional Information

Benefits

• Competitive salary ($50,000 - $55,000 per year)

• Opportunities for professional growth and career development

• Supportive and team-oriented work environment

• Paid time off and holidays

• Health and wellness programs