Customer Service Associate

JARSYM LLC

Customer Service Associate

Derwood, MD
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Job Title: Store Associate

    Reports To: Manager

    FLSA Status: Non-exempt

    Summary: To provide quality customer service through efficient and timely customer assistance by performing the following duties.

    Duties and Responsibilities include the following. Other duties may be assigned.

    Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.

    Builds and maintains an understanding of the stores products and price information to assist with customer purchases.

    Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.

    Maintain excellent store appearance and assist with store merchandising to provide a positive shopping experience for our guests.

    Prepares product displays as requested.

    Reports any theft or suspected theft by customers or employees to management immediately.

    Performs other related duties as assigned.

    Deliver prompt and friendly service; handle customer concerns professionally and respectfully.

    Manage freight to sales floor process

    Skills:

    Team oriented, positive, upbeat and friendly with the ability to maintain composure under pressure and resolve guest concerns.

    Oral Communication Skills

    Written Communication Skills

    Reading Skills

    Customer Service

    Professionalism

    Math Aptitude

    Currency Aptitude

    Time Management

    Ability to work independently with minimum direction and periodic supervision.

    Ability to lift up to 50 pounds with frequent kneeling, bending and stooping.

    Must be 18+ years old.

    Education/Experience:

    High School Diploma or Equivalent. Prior sales experience helpful.