We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner. • Provide accurate information regarding our services to assist customers effectively. • Manage customer accounts, ensuring all information is up-to-date and accurate. • Analyze customer feedback to identify trends and areas for improvement. • Promote our services on social media. • Utilize Customer Relationship Management (CRM) software to track interactions and manage customer data. • Resolve customer complaints efficiently while maintaining a positive attitude. • Participate in training sessions to enhance and improve service delivery. Qualifications: • High school graduate, G.E.D. recipient, or equivalent • Strong knowledge of customer interface and interaction • Excellent active listening, interpersonal, and communication skills • Strong project management skills with the ability to prioritize tasks effectively. • Excellent verbal and written communication skills are essential. • Ability to analyze data and provide actionable insights based on customer interactions. • Proficiency in using CRM tools is highly desirable. Compensation: $40,000 - $50,000 yearly

• Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner. • Provide accurate information regarding our services to assist customers effectively. • Manage customer accounts, ensuring all information is up-to-date and accurate. • Analyze customer feedback to identify trends and areas for improvement. • Promote our services on social media. • Utilize Customer Relationship Management (CRM) software to track interactions and manage customer data. • Resolve customer complaints efficiently while maintaining a positive attitude. • Participate in training sessions to enhance and improve service delivery.