Benefits:

Health insurance

Opportunity for advancement

Signing bonus

Training & development

Are you a natural problem-solver who thrives on making people smile? Do you have the magic touch when it comes to helping people out and brightening their day? If so, we’d love to meet you! We’re looking for a fun-loving, people-obsessed Customer Service Champion to join our Customer Happiness Team. As a key member of our team, you’ll be the friendly voice on the other end of the phone, the helpful email response, and the speedy chat responder who ensures our customers feel cared for every step of the way.

This role is about building relationships, solving problems, and delivering WOW-worthy experiences. Your daily mission: make customers feel heard, supported, and excited to be part of our community!

What You’ll Do (and LOVE)

Spread Happiness:

Make every customer interaction feel like a VIP experience.

Genuinely listen to customers and provide solutions that make their day.

Follow up to ensure every customer feels valued and delighted.

Solve Problems Like a Pro:

Tackle customer inquiries via phone, email, and live chat like a boss!

Get creative in finding solutions, thinking outside the box, and going the extra mile.

Keep a cool head under pressure and turn challenges into opportunities.

Be Our Brand Ambassador:

Know our products and services inside out so you can share them confidently and enthusiastically.

Show customers what makes us awesome, and why they made the right choice.

Engage with our community, build relationships, and show customers that we’re more than just a company—we’re here for them.

Collaborate with a Kickass Team:

Work closely with other departments to troubleshoot issues and improve the customer experience.

Bring your ideas and enthusiasm to team meetings—we want to hear from you!

Share tips and tricks with the team to keep everyone on top of their game.

Keep Things Organized & Fun:

Stay on top of your inbox and keep customer interactions organized.

Help us track common questions and trends to improve our service.

Keep things fun, whether it’s adding emojis to brighten up emails or bringing your personality to every conversation.

Who You Are

People Person: You love connecting with people and genuinely care about making them happy.

Great Communicator: You’ve got a way with words and can keep things clear, friendly, and professional in any situation.

Empathy Superstar: You’re able to put yourself in customers’ shoes and make them feel heard.

Problem-Solving Ninja: Challenges don’t scare you—you get a thrill out of solving tricky situations with a creative approach.

Team Player: You’re all about collaboration, and you’re always ready to support your team and ask for help when needed.

Fun-Loving Attitude: You bring your positive energy wherever you go, and you’re ready to have fun while making a difference.

Excellent Communication Skills: Clear and friendly in both written and spoken English. Bilingual? Even better!