Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

About the Role:

We are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.

Responsibilities:

Answering incoming calls and assisting customers with inquiries

Entering customer information and service requests into our database

Providing support to the service technicians and dispatch team

Assisting with scheduling and confirming service appointments

Maintaining a high level of professionalism and customer service at all times

Contact customers by phone, text, or mail

Review and update account status

Maintain records of payments and account details

Schedule follow-up communication with customers

Monitor accounts receivable

Requirements:

Prior experience in customer service, data entry role, and collections

Proficiency in QuickBooks

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Strong attention to detail and accuracy

About Us:

Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.