Customer Service Experience Representative

AlphaGraphics - US114

Customer Service Experience Representative

Irving, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Free uniforms

    401(k) matching

    Free food & snacks

    Training & development

    Our established, successful printing company is looking for an energetic, passionate Front Counter Customer Service Representative at our Irving Texas location. This will start as a part time position from 9:00am – 3:00pm Monday – Friday but could lead to a full time role in the future.

    We are looking for someone with strong computer skills, good communication skills, a great phone voice, excellent grammar (written and verbal), and the ability to work with numerous customers at a time.

    We strive to deliver friendly and fun customer solutions and help customers with their printing needs.

    Daily Duties Include: • Answering phones/taking messages

    • Responding to customers via phone and email

    • Estimating jobs for customers

    • Greeting/working with customers at the front counter to meet client needs

    • Assisting customers with paper, binding, and finishing options

    • Working with other employees/managers in a team environment

    Job Requirements: • High School Diploma, GED or college courses

    • Previous print/sign industry experience required • Excellent written and verbal skills • Superb phone voice with excellent grammar • Able to work under pressure in a fast paced environment • Flexible attitude with ever-changing deadlines

    We are located 7801 Mesquite Bend Drive, Suite 106, Irving, Texas, 75063(Near 114 @ Belt Line Road).

    Office – 972-570-0868. Email: US114@alphagraphics.com Attention: Sam Reed/Tina Hayes

    Benefits include paid vacation after 90 days of full time employment, paid holidays, bonus opportunities.

    Please reply with cover letter telling us why you're the person we're looking for, and include your resume.

    We look forward to hearing from you!

    *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.