Customer Service Manager

Aqua Techs Pools and Spas LLC

Customer Service Manager

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Bonus based on performance

    Competitive Compensation

    Comfortable work environment

    Job Summary

    We are seeking an office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings. taking phone calls, paying invoices, invoicing clients, managing customer service, and simple maintenance of office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.

    Responsibilities

    Maintain calendar of appointments and meetings

    Design the office layout with efficiency and organization in mind

    Collaborate with service scheduler

    Maintain office equipment in good working order with the assistance of the IT department

    Pay and record invoices

    Create and collect service invoices

    Manage customer service

    Qualifications

    High school diploma/GED required, some college preferred

    Previous experience as an Office Manager or similar position preferred

    Understanding of office equipment, systems, and procedures

    Skilled in Microsoft Office, Excel, and Outlook

    Skilled in Quickbooks Online

    Excellent time management skills and ability to prioritize multiple tasks

    Strong problem-solving skills and attention to detail

    Excellent verbal and written communication skills