Customer Service Manager

Hand & Stone - Fort Lauderdale

Customer Service Manager

Fort Lauderdale, FL +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Flexible schedule

    Health insurance

    Training & development

    Vision insurance

    SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION

    Benefits/Perks

    Employee Appreciation

    Health Insurance available for Full-Time Employee

    Dental, Vision, Life & Accident Insurance

    401k retirement plan

    Flexible schedules

    Complimentary monthly massage or facial your choice

    Additional employee massages, facials and retail products at a reduced cost

    QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS:

    Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry

    Goal/Detail Oriented

    Energetic, Enthusiastic and Caring Personality

    Sales Experience is REQUIRED

    Leadership, Training and Motivational Skills

    Evening and Weekend Shifts Required

    Strong Computer, Written and Verbal Communication Skills

    JOB RESPONSIBILITIES INCLUDE

    Overall Oversight and Management of Reception Team

    Achieve Membership, Service, and Product Sales Targets

    Development, Training, and Accountability for Reception Staff

    Training and Motivating Sales Team

    Reception and Orientation of Clients

    Client Reservation Management

    Overall Responsibility for Clients Experience in the Spa

    Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance

    Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.

    COME GROW WITH US!

    Job Type: Full-time

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

  • Locations
    Fort Lauderdale, FL • Pembroke Pines, FL