Position: Customer Service Manager 
Reference Number: SMY-5342 
Location: Grand Rapids, MI

The Customer Service Manager for our client functions as a professional who will help to build positive and cooperative relationships with both internal and external customers in a manufacturing environment

Responsibilities:

• Prioirtize responsibilies using analytical thinking and asseritive follow ups with all appropriate parties

• Daily retrieval and entry of customer sales orders, entering production shift reports and daily update on product releases into the ERP system

• Accurately and efficently monitor sales order requirements daily

• Communicate directly and efficiently with all customers and Plant Manager

• Monitor open order report and on-hand inventory
  

Qualifications:

• Associate degree minimum, Bachelor’s degree preferred

• 2 years quality experience in OEM manufacturing

Benefits:

• 401(k) with matching

• Health insurance

• Dental insurance

• Vision insurance

• Life and AD&D insurance

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Disability insurance

• Paid time off

If this sounds like a good fit for you, please contact me for more information.

Sam Young 
Senior Business Consultant 
317.678.0110 
sam@mriweb.com