Customer Service

Mystic Pool Supplies

Customer Service

Marlboro, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    πŸ’° Salary: $16 - $22/hour + Performance Bonuses πŸ“ Location: 123 S. Main St Marlboro, NJ 07746 πŸ•’ Full-Time | On-Site

    About Us:

    Mystic Pool Service & Supplies is a trusted pool service and retail company known for exceptional customer care. We are looking for a Customer Service Representative to handle customer inquiries, assist with scheduling, and provide top-tier support to our clients.

    What You’ll Do:

    βœ… Answer phone calls, text messages, and emails from customers. βœ… Assist customers with scheduling service appointments and retail inquiries. βœ… Provide accurate information on products, services, and pricing. βœ… Address customer concerns professionally and escalate when necessary. βœ… Maintain clear and organized records of customer interactions. βœ… Support service technicians by relaying important customer information.

    What We’re Looking For:

    βœ”οΈ 1+ years of customer service experience (retail or service industry preferred). βœ”οΈ Strong verbal and written communication skills. βœ”οΈ Ability to multitask and stay organized in a fast-paced environment. βœ”οΈ Proficiency with computers and ability to learn scheduling software. βœ”οΈ Friendly and professional demeanor with problem-solving skills. βœ”οΈ Ability to work independently and as part of a team.

    What We Offer:

    πŸ’° Competitive hourly pay + performance bonuses. 🩺 Health Benefits + Life Insurance. πŸ“ˆ Company-matched retirement plan. πŸ“š Paid training and career growth opportunities.

    πŸ“© Apply today and become part of a team that values excellent service and customer satisfaction!