Customer Service/ Phone Orders/ Fulfillment/ Clerical / Entry Level

Common Sense Herbal Products

Customer Service/ Phone Orders/ Fulfillment/ Clerical / Entry Level

Torrance, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Training & development

    Paid time off

    The job is an entry level position in an office setting. We are looking for someone with great communication skills, proficient/advanced online/computer knowledge, typing, and writing skills. They also need to have at least one year’s experience with Microsoft Office 365, Google Docs, social media platforms and are open to learning about natural health.

    Other skills wanted: basic tech knowledge, responsible, reliable, great work ethic, focused, punctual, good attendance, honest, creative skills, hard-working, teamwork, and self-motivated.

    Responsibilities:

    Customer Service, Sales, Orders, or Other Related Fields

    Basic Knowledge of Social media platforms

    Handle customer inquiries and provide information about our products and services

    Shipping & Packing Orders

    Investigate lost packages, open and follow up on claims and assist with tracking Inquiries

    Document and update customer records based on interactions

    Develop and maintain a knowledge of the evolving products and services

    Office / Clerical Duties

    Qualifications:

    Proficient to advanced computer skills and internet navigation

    Experienced in Microsoft Office 365 (Outlook) and Teams

    Up to date with current mobile, iPad, tablet, and computer technology

    Experienced in Google Docs.

    Excellent Typing and Writing skills

    Fluent in writing and speaking English

    Fluent in writing and speaking Spanish (Helpful but not Required)

    Experience with Microsoft Excel is (Helpful but not required)

    Time Management Skills

    Positive, Friendly, and Professional Demeanor

    Excellent Communication Skills, Written and Verbal

    Work Schedule:

    This is a Full Time Position Monday - Friday / 8:30am - 5:30pm