Customer Service Professional

Allstate Insurance Agency - William Doran

Customer Service Professional

Bedford, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Are you a licensed insurance professional with a passion for customer service and a drive to grow? Do you thrive in a fast-paced environment, love solving complex problems, and think outside the box to find creative solutions? If so, we want you on our team!

    About us

    We’re a dynamic, fast-growing insurance agency committed to delivering outstanding service to our clients—and we’re looking for high-energy, ambitious individuals who are eager to grow with us. This is more than just a job. It’s an opportunity to level up your career, develop new skills, and make a real impact.

    Roles & Responsibilities:

    Provide exceptional service by assisting customers with their insurance needs, from policy inquiries to claim resolutions

    Use your critical thinking skills to address complex situations and find solutions that meet customer needs

    Work alongside a motivated team of professionals, share ideas, and contribute to team success

    Participate in ongoing training and development to stay ahead of industry trends and refine your skills

    We value new ideas—bring your innovative mindset to the table and help us improve the customer experience!

    What we’re looking for:

    Ability to assist Spanish-speaking customers effectively (Bilingual)

    Licensed in Property & Casualty insurance (or able to get licensed within two weeks—we’ll help you get there).

    You can connect with people quickly, whether it's through phone, email, or chat

    You’re self-motivated, enthusiastic, and eager to take on challenges

    You can navigate tough situations and find solutions that work for everyone

    You thrive in a fast-paced environment and are open to new ways of thinking

    You’re not just looking for a job—you’re looking for a career that will help you build new skills and advance

    Benefits:

    Competitive Salary + Benefits: We offer a robust compensation package, including medical, dental, and vision plans

    Career Growth Opportunities: We're invested in your development, offering mentorship, leadership training, and the chance to advance within the agency

    Dynamic Team Culture: Join a supportive, energetic, and fun team that values collaboration and creative thinking

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.