Customer Service Rep(03676) - 1430 Richmond Ave

Domino's Franchise

Customer Service Rep(03676) - 1430 Richmond Ave

Staten Island, NY
Full Time
Paid
  • Responsibilities

    Job Description

    PHYSICAL REQUIREMENTS , including, but not limited to the following:

    Standing

    Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

    Walking

    For short distances for short durations

    Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

    Sitting

    Paperwork is normally completed in an office at a desk or table

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

    Cases are usually lifted from floor and stacked onto shelves up to 72" high.

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

    Pushing

    To move trays which are placed on dollies.

    A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

    Trays may also be pulled.

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    Stooping /Bending

    Forward bending at the waist is necessary at the pizza assembly station.

    Toe room is present, but workers are unable to flex their knees while standing at this station.

    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

    Forward bending is also present at the front counter and when stocking ingredients.

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas.

    Reaching

    Reaching is performed continuously; up, down and forward.

    Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

    Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

    Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

    Machines, Tools, Equipment, Work Aids

    Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

  • Qualifications

    Qualifications

    1. Valid U.S employment authorization that allows you to work in the United States of America.
    2. Friendly
    3. Works well with others.
    4. Works well under stress of high paced environment.
    5. Ability to multitask.
    6. Able to respond to customer concerns.
    7. Must be able to follow Team Sharma Domino’s Policies.
    8. Must be able to work together as a team.
    9. Must understand all store calls must be answered after the first ring

    Additional Information

    All your information will be kept confidential according to EEO guidelines.