Customer Service Rep(04213) -6546 Hampton Roads Pkwy

Domino's Franchise

Customer Service Rep(04213) -6546 Hampton Roads Pkwy

Chesapeake, VA
Full Time
Paid
  • Responsibilities

    Job Description

    The following is considered minimum expectations in performance while working for Domino’s Pizza:
    Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
    Being in perfect image according to standard
    Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
    All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
    No one is allowed to clear pizzas before it is ready to place in the oven
    Drivers must have $1 in coin change on every delivery
    Drivers must say “Let me get your change” on every order NO EXCEPTION
    No one is allowed to carry more than $20 while on the clock including personal money
    No one is allowed to have a pocket knife or any weapon while working
    Driver vehicles are to be neat and clean and in positive image while working
    Drivers are not to be routed early or checked in early from delivery
    Pizza makers must wash hands prior to making products
    Only proper procedure for products is allowed
    Every driver must have done Safe Delivery CBT
    Every order is to be repeated for accuracy and name and address confirmed