Benefits:

Dental insurance

Flexible schedule

Health insurance

Signing bonus

Qualifications High school diploma or equivalent required Functional/Technical Skills Strong customer service skills Ability to problem-solving Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Experience working with Microsoft Windows applications While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch Specific vision abilities required by this job include close vision, and ability to adjust focus

Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans

Responsibilities The primary purpose of the Customer Service Representative I is to resolve all client inquiries Responds to client inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements Researches customer issues and works towards resolution when needed Updates servicing system with relevant notes/comments Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits Completes follow-up tasks to ensure customer satisfaction and resolution Miscellaneous duties as assigned Work is typically performed in a standard office environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Job Summary The primary purpose of the Customer Service Representative is to resolve all client inquiries

This is a remote position.