Customer Service Rep

Konik

Customer Service Rep

Saint Paul, MN
Full Time
Paid
  • Responsibilities

    Customer Service Representative
    Saint Paul, MN | Contract to Hire | $23-25/hr

    Konik is partnering with a local commercial printing and graphics company that is seeking to add a Customer Service Representative to their team. Ideally, this individual also has some experience in estimating or creating quotes. A background in manufacturing or commercial printing and customer service would be a great fit in this role.

    What you would be doing:

    • Accurately enter 30-40 customer orders and submit paperwork to Production daily
    • Review submitted data against work processed and ensure inventory is available for all new orders
    • Answer incoming communication via email and/or phone calls and provide follow-up communication as needed
    • Perform other duties as assigned
    • Create and provide estimates to customers

    Customer Service / Data Entry Requirements:

    • 1+ years of Customer Service/Data Entry experience within a Manufacturing industry is required
    • Ability to communicate clearly and professionally, both verbally and written in a customer-focused environment as well as between departments
    • Bachelor or Associate Degree Preferred but not required
    • Experience working with Microsoft Excel

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    Konik is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

    Konik has been creating impactful relationships between technical talent and employers for more than 50 years. Konik has specialized in placing professional, qualified personnel in Minnesota and western Wisconsin businesses since its inception, and maintains a strong commitment to customer service.