Customer Service Representative

2512443950

Customer Service Representative

St Augustine, FL
Full Time
Paid
  • Responsibilities

    B&B Trailers and Accessories is a family-owned business that specializes in truck accessories and trailer products and repairs. We are looking for a customer service representative who can provide excellent service to our customers and assist them with their needs.

    As a customer service representative, you will be responsible for:

    • Greeting customers and answering their questions about our products and services

    • Recommending the best solutions for their truck and trailer needs

    • Processing sales transactions and issuing invoices and receipts

    • Scheduling appointments for installation, repair, or maintenance services

    • Handling customer complaints and resolving issues in a timely and professional manner

    • Maintaining a clean and organized work environment

    To be successful in this role, you should have:

    • Some mechanical experience or knowledge of truck and trailer parts and accessories

    • Familiarity with truck caps, tonneau covers, boat trailers, and other tow behind trailers

    • Excellent communication and interpersonal skills

    • A friendly and positive attitude

    • Self-motivation and initiative

    • Ability to work independently and as part of a team

    We offer:

    • Competitive pay with weekly overtime

    • Paid time off and paid holidays after one year

    • A supportive and fun work environment

    • Opportunities for growth and development

    If you are interested in joining our team, please send your resume and cover letter to ryan@bbtrailersinc.com. We look forward to hearing from you!