Customer Service Representative

3 Mountains Home Services

Customer Service Representative

Milwaukie, OR
Full Time
Paid
  • Responsibilities

    3 Mountains Plumbing is a full-service residential plumbing company and has been serving the Portland Metro area since 2000. Over the years, we've built a company that elevates the game in our industry and community every single day. We are a team of passionate, hardworking individuals all motivated by the same mission, empowering our customers and our team. In all that we do, we strive to create an environment where we do the right thing and work as a team – one that gives everyone the confidence to speak up, make good decisions, and move our company forward. We are currently looking for a Customer Service Representative to join our team!

    Our Customer Service Representative play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

    Apply for additional details!

    We offer:

    • Employer Paid Health and Dental Insurance options
    • Employee Assistance Program. Paid Long Term Disability and Life Insurance
    • Competitive Pay and Performance Based Bonus Structure as well as competitive Paid Time Off
    • 401k Plan with a company match up to 5% and no vesting period
    • Access to continued development and career growth
    • Family friendly company sponsored events
    • And much more...

    Job Requirements:

    • Pre-employment Background Check
    • Pre-employment drug screen
    • Computer proficient

    We look forward to hearing from you!