Customer Service Representative

Air Innovations, LLC

Customer Service Representative

Cypress, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Health insurance

    ABOUT AIR INNOVATIONS LLC AIR CONDITIONING & HEATING We are a family-owned residential heating and air conditioning contractor located 12507 Telge Rd Cypress, TX 77429. We specialize in the custom design, installation, and service of comfort systems in new and existing homes. Our business is built on trust. The cornerstone of that trust is made up of our exceptional employees. In order to hire and retain the best, we offer a supportive work culture along with solid compensation.

    As a member of our customer service team you are responsible for making sure our clients needs are taken care of in the most time effective way possible. We cannot provide our clients with the very best in HVAC services without being attentive to details and keeping our office running smoothly. You are indispensable to our success! You perform a variety of day-to-day office tasks such as answering phones, taking messages, emailing, writing letters, scheduling appointments, verifying the completion of work orders, charging parts, updating accounts, maintaining files, etc.

    But, really, it's not what you do, but how you do it. You are good at establishing procedures and processes to keep everything flowing and organized. You are an independent thinker who is capable of making good decisions and being proactive. You enjoy your job as you are never bored and get satisfaction out of keeping everything in order!

    · Must be proficient with computers

    · Advanced Customer service skills / Phone Skills

    · Advanced Problem Solving Skills

    · Ability to work independently as well as as a collective team