Customer Service Representative

Alamo Handyman LLC

Customer Service Representative

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Paid time off

    Competitive salary

    About the Role:

    Locally owned well established handyman company with a very good reputation of providing quality services is looking for an energetic customer service representative.

    Responsibilities:

    Scheduling/dispatching field staff to estimates and jobs.

    Answering incoming phone calls.

    Data entry.

    Follow up phone calls with potential customers.

    Requirements:

    Must have a strong customer service background.

    Need to have a pleasant voice over the phone.

    Must be able to dispatch field staff to keep traveling to a minimum.

    General working knowledge with Quickbooks and HouseCall Pro software programs a plus.

    Experience with accounting principles is a plus.

    Experience in the construction industry, and social media a plus.

    Must have organizational and multi-tasking skills.

    Perks/Benefits:

    Office hours are Monday through Friday, 8:00 to 5:00 (No weekends).

    Paid time off.

    Growth and advancement potential.

    About Us:

    Company has been in business since 2007. We have a large repeat client base due to the quality of services we provide. Management has an open door policy and welcomes employee input.